Refund Policy

These pages are operated by KerbGrub. This policy covers every paid feature on the site: Pro subscriptions, van boosts and event pages.

30-day money-back guarantee

If you're not happy with a KerbGrub purchase, you can request a full refund within 30 days of your order date — no explanation needed. This applies to your first subscription payment as well as one-off boosts and event pages.

How to request a refund

Our payments are handled by Stripe. To request a refund, email us at hello@kerbgrub.com from the address you used at checkout, or use the "Manage billing" link in your trader dashboard.

Approved refunds are returned to your original payment method. Stripe usually processes them within a few working days, and your bank may take a little longer to show the money.

Cancelling a subscription

You can cancel a Pro subscription at any time from your trader dashboard. Cancelling stops future renewals; your Pro features stay active until the end of the period you've already paid for. Cancelling on its own doesn't trigger a refund — request one using the steps above if you're within 30 days.

Prices

Current prices for every paid feature are on our pricing page. Statutory consumer rights, including those under UK and EU consumer law, are not affected by this policy.